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Customer Success Officer

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Contact

job@cebir.com

+32 (0)2 759 80 82

Cebir, Ikaroslaan 57,
1930 Zaventem,
Belgium

Apply now!

Customer Success Officer

At Cebir, we create innovative psychometric testing solutions that help our clients identify and recruit top talent. As part of our expansion, we are looking for a motivated and talented Customer Success Officer who will play a key role in customer satisfaction and contribute to their success.

What you'll do

  • Provide tailored solutions to meet client needs, working collaboratively with internal teams to offer exceptional service
  • Respond promptly to client inquiries, providing guidance on platform usage, troubleshooting, and best practices
  • Configure and tailor the platform to meet specific client requirements, delivering on-demand training and clear explanations as needed
  • Partner closely with the sales team to nurture existing client relationships and identify opportunities for upselling and cross-selling

What we're looking for

  • 0 – 2 years of experience in Customer Success / Support or similar
  • Native Dutch speaker & fluent in French
  • Solution-oriented, with a proactive approach to customer engagement and problem-solving
  • A background in psychology is a plus

Cebir offers

  • A stimulating and collaborative workplace, where your input is valued
  • A company undergoing significant change
  • Opportunities for professional growth and development
  • A hybrid work environment
  • The opportunity to work on innovative projects that have a direct impact on our clients’ success

Get in Touch

With 37 years of expertise in psychometric testing, Cebir provides trusted, scientifically validated solutions tailored to your needs:

  • Dedicated relationship managers to guide you every step of the way.
  • Millions of tests conducted, helping organizations select and develop top talent.
  • Comprehensive assessments for millions of candidates worldwide.
  • Psychometric tools continuously updated to meet the latest standards and norms.
  • An in-house team of psychological researchers, ensuring reliability and accuracy.
  • Close partnerships with leading universities and academic institutions, reinforcing the scientific foundation of our tests.
  • Trustworthy, cutting-edge solutions for precise and effective talent management.

Fill in the form or reach out directly at info@cebir.com – We’ll respond as quickly as possible!

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